WHEN ORDERING FROM LOBSTER SUPPLIER

Order: Must be into our order desk by 9:30 Eastern Standard Time 48 hrs. prior to the required date of delivery unless otherwise stipulated at time of price quote.

Confirmation: Once the order desk has received your order we will call to confirm the order, verify order details and arrange for E-transfer Interac payment.

Payment: Once the order confirmation and payment are received the order desk will place your order, and product packed for shipment.

Interac e-Transfer

Using Interac E-Transfer is easy. Step-by-step instructions on how to use Interac E-Transfer are below.

You can use Interac e-Transfer if you have an online banking account at one of the following banks or credit unions:

Participating Banks: BMO Bank of Montreal, CIBC, RBC Royal Bank, Scotiabank, TD Canada Trust or President’s Choice Financial.

Participating Credit Unions: Community Savings Credit Union, Island Savings Credit Union, Kingston Community Credit Union, Mennonite Savings and Credit Union, Northern Lights Credit Union, OPPA Credit Union, Teachers Credit Union, Prospera Credit Union, United Communities Credit Union, Westminster Savings Credit Union or Windsor Family Credit Union.
See the Interac web site for the most up-to-date list of participating financial institutions.

Despite the name “Interac e-Transfer”, money is not sent through e-mail. E-mail is only used to notify us that we can access the funds through the security of online banking. The funds are transferred through established banking channels that have been employed for years, like the method banks use for cashing cheques. Your banking details are not given to us—just like using a cheque.

If you have any questions, feel free to e-mail us at payments@lobstersupplier.com

Here’s how it works:

Sign-in to your online banking account at your bank’s website.
Select bill payments and then “Interac e-Transfers”.
Specify the amount for the payment. To determine this amount, use our order form here.

Log into your online banking website and add the name and e-mail address of the recipient in the Interac e-transfer section, in this case “Lobster Supplier.” and payments@lobstersupplier.com

Type “I want to order” for the security question, and make especially sure the answer to the security question is “lobster”. We will not be able to complete the transaction otherwise.

Submit your transfer request and an e-mail notification will then be sent to us to collect the funds.
It takes up to 30 minutes for us to receive the funds then your shipment is profiled.

We also take credit card payments through our PayPal account. You can pay with your PayPal account or if you do not have PayPal, or choose to use your credit card, you can do that. If you need an invoice we can provide you one in order to make payment or for fast and easy convenience of payment, you can click on the following PayPal link which is connected directly to our account for deposits https://paypal.me/YourLobster

*PayPal charges a 3% service fee to process payments. This fee will be added to your total price. We are sure you can appreciate that this fee can be substantial on large orders.